Let us help you out with your first time.
It's a magical experience and we definitely don't want it to be ruined because you picked the wrong bralette.
With the Bralette Starter Kit, you fill in all the necessary details and let our OBCrew do the rest. We have the most experience with all the bralettes available in store, so don't worry, leave your boobies to us.
Each bralette starter kit will get you more than $40.80 / $50.80 worth of bralettes. You will usually receive 2-3 bralettes, depending on what the team finds most suitable.
Returns & Refunds
It can take 9-12 working days for us to choose, pack and ship out your items.
The average time it'll take for you to receive this is around 2 weeks after you place your order.
All BSKs are specially curated to meet your needs and sizing so your patience is greatly appreciated.
All Starter Kits have the option of being refunded in cash. The refund will be made to the credit card used during payment and will take 5-6 days from the date we receive your return to be reflected on your credit card statement.
Should you wish to return only 1 item from your Starter Kit, you will be charged the full listing price for the bralette you kept.
The refund will then be calculated as follows:
- $30.80 - (full price of the bralette you kept)
The remaining amount will then be refunded back to the credit card used for payment.
Customers have to bear the cost of returning the bralettes.
Shipping & Returns
You may return most new, unopened items within 14 days of delivery for a refund in store credits. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). This is not applicable to sale items, swimwear, stick on products or bodysuits and panties. For Bralette Starter Kits, the refunds will be done to the credit card in which you used during payment.
You should expect to receive your refund within three weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Support & Help
Should at any time of purchase, you feel unsure of your size, or the corresponding size you should get for the bralette, feel free to chat with us or drop us an email at firstname.lastname@example.org